Vortex Optics is one of the most frequently asked about brands on the Experticity site due to their unique order shipping timelines. Vortex estimates an average delivery time of 4 weeks for most of their products, and this estimate is generally accurate. However, some items may have extended backorder periods up to several months due to heavy demand. For example, the Viper PST Gen II scopes are currently backordered and could take 6-8 months to fulfill.
The reason for these extended timeframes is that all of Vortex's products are built to order. While this ensures you will receive a quality product, it does add a significant lead time to order fulfillment.
If you have placed an order with Vortex, but are still within that 4 week timeframe, we would ask you to be patient, as this is a normal delay for this brand. Unfortunately, our support staff has no ability to accelerate that timeline.
If the 4 week timeframe has lapsed and you still have not heard from the brand, please reach out to our support team to get an update on your order status.