I was told I need to take additional steps to unlock my rewards?

If you are getting a message stating that their there is an additional step in unlocking your rewards that indicates that your profile is in an employment audit. To compete the audit you will need to provide proof of employment for your organization directly to our Expert Success team.

Please send an edited copy of your official ID card with expiration date shown, edited recent copy of your leave and pay statement, or a letter from your supervisor on official company letterhead stating your current employment status to Support@Experticity.com. Please don't create any additional profiles or add any other organizations to your profile as that can complicate your employment audit.