How do I update my shipping address?

In the event that your order has already been submitted and you wish to update your shipping address, please contact our Expert Support team. We will reach out to the brand to see if they can redirect the package (if it has not already shipped).

If the package was unable to be delivered and/or returned to sender, we are happy to reach out to the brand to request that the order be reshipped. To do that, please confirm the delivery address and shipping method. 

If you work for a retailer and your default shipping address is incorrect, please contact our Expert Support team so we can update your profile to your new location.