If you received an email to activate your email address, we simply need to confirm your information before we can ship. To activate your email, go back into your Experticity feed and click on the icon that's titled Verify Your Email. We will then send you an email that's titled: Just a click to finish. Go into that email and click the red box that's says Verify Email Address. A new sign in screen will then open and you will see a blue banner at the top of the page that states your email address has been activated.